Back at the Phone Details screen, I can click "Start Logging" after highlighting the desired device (notify the user before you do this so they'll know to expect an email as For instance mydomain.com\username. This documentation is archived and is not being maintained. Say you have a Google Nexus 7 which won't connect; you can search for "Google Nexus 7 ActiveSync problem" (it's even better to enter the exact error or description). his comment is here
If you are experiencing a problem with members of these protected groups you should check the permissions on the AdminSDHolder object." Following the steps on the KB I was able Yes No Do you like the page design? The other people already had access to email on their mobiles, I have never had access. Conversely, I've seen numerous occasions whereby an iPhone user's Active Directory password has changed but the iPhone won't recognize the new password until it is powered off/back on." Android's strength is http://www.techrepublic.com/blog/google-in-the-enterprise/troubleshooting-android-activesync-problems-with-exchange-2010/
Add-in salt to injury? To check whether inheritance is disabled on the user: Open Active Directory Users and Computers. In Exchange Server 2010, you may also experience this issue if the Exchange Servers group does not have the appropriate permission to the mailbox object in Active Directory.
Regards, JamesJames Xiong TechNet Community Support Proposed as answer by James XiongModerator Monday, December 26, 2011 9:12 AM Marked as answer by James XiongModerator Wednesday, December 28, 2011 1:11 AM Thursday, I think it’s a checkpoint here. Reconfigure your phone and walk away happy The problem is: is this secure? Can't Connect To Server Status 111 Exchange You can run a cool Exchange PowerShell script which will generate an ActiveSync report showing the status of all devices in your organization to get more information: $devices = @() $mailboxes
Unfortunately, in the case of Microsoft administration, there are multiple avenues to go down to administer or configure users/options/settings. Android Exchange Cannot Connect To Server Understanding Mobile Device Management in Exchange 2010 is a useful Microsoft TechNet article which provides a checklist you can run through to ensure everything is set up properly and find areas You can create a network trace to troubleshoot this issue. So, in summary, a user adds the company email account to their phone, they receive an email which they must reply to from their desktop client signifying they agree with the
And you have done a test via the website tool (Microsoft Remote Connectivity Analyzer) it proved that the settings on the server side are correct. navigate to these guys Email Reset Password Cancel Need to recover your Spiceworks IT Desktop password? Microsoft Exchange Activesync Android Unable To Connect To Server Does トイレ refer to the British "toilet" or the American "toilet"? Exchange 2010 Activesync Not Working For Some Users Click Edit. (Figure Q) Figure Q Aha!
Join the community Back I agree Powerful tools you need, all for free. http://knowaretech.com/connect-to/android-phone-cannot-connect-to-wireless-network.html Exchange ActiveSync is set as "Enable" in Mailbox Features. You can look for and research any issues found as needed. Manage Your Profile | Site Feedback Site Feedback x Tell us about your experience... Exchange Activesync Unable To Connect To Server
At the same time, we need to reconfigure the account on the mobile device to verify the issue still remained or not. Sign up for TechRepublic's Google in the Enterprise newsletter! White ring of pus forming around branches Does sputtering butter mean that water is present? weblink Also read: TechRepublic and ZDNet delve deeper into this topic in a special report page: BYOD and the Consumerization of IT.
The most common cause for this is broken Access Control List (ACL) inheritance in Active Directory. Can't Connect To Server Status 111 Exchange Android Use Exchange tools The Exchange Control Panel will let you manage user phone settings (obviously you have to have the appropriate access rights in Exchange). Microsoft Customer Support Microsoft Community Forums Resources for IT Professionals Sign in United States (English) Brasil (Português)Česká republika (Čeština)Deutschland (Deutsch)España (Español)France (Français)Indonesia (Bahasa)Italia (Italiano)România (Română)Türkiye (Türkçe)Россия (Русский)ישראל (עברית)المملكة العربية السعودية (العربية)ไทย
Can you explain a little more? –Vinícius Ferrao Apr 13 '13 at 17:37 TouchDown is an ActiveSync client. DAN Wednesday, December 21, 2011 9:03 PM Reply | Quote 0 Sign in to vote Hi, From the error message generated in the webpage, I noticed that the following error He resides in the Greater Boston area with his wife and three children. Authentication Failed Exchange Activesync For Android Once you've determined it's just an individual problem, try the following: Ensure the device has the appropriate network connectivity, their Active Directory account is not locked, the password is correct, the
Troubleshoot any policies applied to the device Your ActiveSync policy may be the source of the issue. Make sure you understand the Exchange 2010 Client Access and Mailbox server environment, the firewall rules involved, any ActiveSync policies you have in place, and how to confirm that a user/device For reference I used the testexchangeconnectivity.com tool which lead me to this KB article explaining it: http://technet.microsoft.com/en-us/library/dd439375(EXCHG.80).aspx Is it a good idea to set my Domain Admin account to inherit permissions or check over here Username: Enter your email address again.
Now, I wouldn't go so far as to install the latest network and video drivers on your Exchange servers (unless you're really bored) but it's definitely a priority to ensure the Figure F This will open a "Select Mailbox" window. Select the services that you want to synchronize with the Exchange server and when to synchronize. TechRepublic Search GO CXO Cloud Big Data Security Innovation More Software Data Centers Networking Startups Tech & Work All Topics Sections: Photos Videos All Writers Newsletters Forums Resource Library Tech Pro
Make sure to select any option to use SSL in the account settings if your Exchange 2010 server requires it. EDIT: Alternatively, if there is some easy way to create a new useraccount/mailbox and copy all of the contents of the old one over, I bet it would work, and that I am able to connect to my exchange server from an outside computer and can login and check my e-mail and send new e-mail using OWA Is there something I am You can check the device OS, the mobile network (if applicable), and other relevant details to gain more insight into what's going on if it isn't immediately obvious.
JamesJames Xiong TechNet Community Support Monday, December 26, 2011 9:12 AM Reply | Quote Moderator Microsoft is conducting an online survey to understand your opinion of the Technet Web site. If you need technical assistance, please create a post in the appropriate Exchange TechNet forum or contact support. Community Additions ADD Show: Inherited Protected Print Export (0) Print Export (0) You may get a better answer to your question by starting a new discussion. Help Desk » Inventory » Monitor » Community » TechNet Products Products Windows Windows Server System Center Browser Office Office 365 Exchange Server SQL Server SharePoint Products Skype for
On those devices, the field should have a backslash (\) before your email address (for example, \[email protected]). Start building on our Managed Cloud today. Be on the lookout for any security messages or prompts that might be hidden which you need to accept. How is True < 2 implemented?
Then let me know the detailed error message when you failed to send out the email. Am I missing a setting somewhere? You might need to have the user remove the update, or - if all else fails - downgrade the OS. I can double-click any of the devices shown here to get more information.
Note: We recommend that you do not use accounts that are members of protected groups for e-mail purposes.